Personal Leadership for Women

Before you can lead others, you must lead yourself.

I work with women in management roles to develop leadership, managerial, and interpersonal skills

so they can confidently take control of their professional and personal lives.



Wednesday, August 22, 2012

Don’t Act Like Prey! Be Assertive! (Stories 5)


Once upon a time, I had a supervisor who lied.  Not only did she lie, but she expected her employees to lie for her.  I discovered the first part early in my employment.  I never imagined the second existed until the day she asked me to lie to a customer for her.

I was shocked!  I had never had anyone ask me to lie for them before.  I was so shocked that I did it.  I have regretted it ever since.  I was passive, but I had no idea how to be assertive in this situation and there was not enough time to think of a plan.

The next time she asked me to lie, I decided I was not going to do it.  I did not tell her that, though!  I still was not at the assertive stage.  I still wanted and needed my job.  Fortunately, the situation that she anticipated did not happen and so I was able to avoid confronting her.

By the third time she asked me, I was ready.  I still wanted my job, but I had a plan if I lost it.  I did not want to sacrifice one of my most important values for her.  When she asked me to lie to a customer again, I simply looked at her and said, “No.  I am not going to lie.”

She looked at me like she could not believe anyone would say that to her!  Then she started backtracking and stating that that was not what she meant and then left. 

It was scary!  I thought she might fire me on the spot.  (Although I would have fought it if she had.)  Yet I think I handled it well.  I stood up to her and more importantly, I stood up for my values.  I was assertive and stated that I was not going to lie, but I did not become aggressive.  I spoke with respect.  I did not yell, rant, or rave.  I did not make threats.  I was assertive.

In some situations, we may need time to become assertive.  We may need to be passive until we can reach the stage where it is possible to be assertive.  That is fine.  We can wait until we are ready.  So long as we do become ready.

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