Culture Change: Balance is Critical!

Three major areas require balance:

• Resident choice and resident care
• Resident choice and facility operations
• Resident choice and resident choice

Although residents have the right to choose and the right to refuse care, we still have the responsibility to provide the care that they need. For more information, go to http://farrelltraining.blogspot.com/2010/01/dining-culture-change-balancing.html.

Although residents have the right to choose what they want, we still have businesses to operate. Businesses are in business to make money. If it is not making money, it is not a business, ti is a hobby. None of us do what we do as a hobby! For more information, go to http://farrelltraining.blogspot.com/2010/01/dining-culture-change-balancing_15.html

All residents have the right to choose. What happens when what one resident wants contradicts what another wants? This will be the topic of the next blog!