Personal Leadership for Women

Before you can lead others, you must lead yourself.

I work with women in management roles to develop leadership, managerial, and interpersonal skills

so they can confidently take control of their professional and personal lives.



Wednesday, May 5, 2010

Making Meals Memorable

May 9 -15 is National Nursing Home Week. The theme is “Enriching Every Day!” One of the best ways to enrich the lives of the residents is to enhance meal service.

Meals are extremely important to all of us. Meals not only nourish the body, they also nourish the mind and the spirit.

When assessing a dining program for improvement, the three areas to evaluate are the food, the environment, and the service. An important aspect to remember is that there is no reality, only perception. It is important to determine what the residents’ perceptions are of the current dining program and what improvements are necessary and desirable. And then take it several steps further to really “wow” the residents, who are your primary customers.

This month we will discuss how to enhance any dining program. Are there certain areas you would like to see addressed?

No comments:

Post a Comment

Followers