Making Meals Memorable: Service

Service contains two components, the employees providing the service and the technical aspects of how the food is served.

The employee aspects that will be discussed apply to all employees working in the dining room, regardless of their department.

All employees must have a clean and neat dress and appearance. Some facilities have uniforms for the dining service employees. Some also have aprons for anyone working in the dining room. This is not required, so long as all employees look professional.

All employees also need to be courteous, respectful, and hospitable. Smiling is important!

Employees must, of course, follow all food safety regulations.

For all of this to happen, employees must be well-trained. They need to know what the standards and expectations are, and why.

How do you train your staff for serving in the dining room?